{"xsrfToken":"11f79c7f7a23ebe69cddb935d5c497eb304b655e_lout","branding":{"id":"2","key":"esd","name":"eTailPet Help Center","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c95f02","headerLinkHoverBGColor":"#c95f02","headerBadgeColor":"#c95f02"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/beee0a14-c964-43e7-b474-d337f5da6aff/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNjM5YTU5Ni0wMTBmLTQzMDgtOGY5NS00Y2U2Zjk4YmQxOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJlZWUwYTE0LWM5NjQtNDNlNy1iNDc0LWQzMzdmNWRhNmFmZiI6WyJyZWFkIl19LCJleHAiOjE3MzY3ODQ1NzYsIm5iZiI6MTczNjc4Mzk3Nn0.CJJ_oKuBqXGMaHdONb2g2l5szg5FhHJzymoreYM8zlI&client=2639a596-010f-4308-8f95-4ce6f98bd19f&mode=fit","logoId":"beee0a14-c964-43e7-b474-d337f5da6aff","isLogoAvailable":true,"helpCenterTitle":"Welcome to the eTailPet Help Center","sharedPortalName":"eTailPet Knowledge Base","userInitialAnnouncementMessageWiki":"<ul>\n <li><h3><a name=\"OurServiceDeskandwebsiteareunderconstructionasweimplementsomenewinternalupdatesandupgrades.Certainfeaturesmaybeunavailableduringthisprocess....\" target=\"_blank\" style=\"text-decoration: underline;\"></a><font color=\"orange\"><b>Please Pardon our Dust:</b></font> Our Service Desk and website are under construction as we implement some new internal updates and upgrades. Certain features may be unavailable during this process. We will post a full list of any changes on our Maintenance and Release board as soon as everything is completed. To avoid missing any of your requests or needs in the meantime, please direct all support inquiries to <a href=\"mailto:_support@etailpet.com_\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\"><em>support@etailpet.com</em></a> or call us at (323) 370-0738 so our team can assist you as promptly as possible. Thank you!</h3></li>\n <li><h3><a name=\"UpgradingtoWindows11atthistimemaycauseyourlabeland%2ForreceiptprinterstostopfunctioninguntilcompatibledriversaremadeavailablefromMicrosoft\" target=\"_blank\" style=\"text-decoration: underline;\"></a><font color=\"orange\"><b>WINDOWS 11 NOTICE:</b></font> Upgrading to Windows 11 at this time may cause your label and/or receipt printers to stop functioning until compatible drivers are made available from Microsoft</h3></li>\n <li><h3><a name=\"SearchtheKnowledgeBaseorusethelinksbelowtolearnaboutallthingseTailPet.\" target=\"_blank\" style=\"text-decoration: underline;\"></a>Search the Knowledge Base or use the links below to learn about all things eTailPet.</h3></li>\n <li><h3><a name=\"Tosubmitasupportticketemailusatmailto%3Asupport%40etailpet.com.\" target=\"_blank\" style=\"text-decoration: underline;\"></a>To submit a support ticket email us at <a href=\"mailto:_support@etailpet.com_\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\"><em>support@etailpet.com</em></a>.</h3></li>\n <li><h3><a name=\"ToreviewMaintenanceReleasesandPlatformUpdatesClickHerehttps%3A%2F%2Fetailpet.atlassian.net%2Fservicedesk%2Fcustomer%2Fkb%2Fview%2F137199618.\" target=\"_blank\" style=\"text-decoration: underline;\"></a>To review Maintenance Releases and Platform Updates <b><a href=\"https://etailpet.atlassian.net/servicedesk/customer/kb/view/137199618\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click Here</a></b>.</h3></li>\n <li><h3><a name=\"TosubmitaFeatureRequestClickHerehttps%3A%2F%2Fetailpet.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F2%2Ftopic%2F21e3e0a48262437ea3460616cb0c0865.\" target=\"_blank\" style=\"text-decoration: underline;\"></a>To submit a Feature Request <b><a href=\"https://etailpet.atlassian.net/servicedesk/customer/portal/2/topic/21e3e0a4-8262-437e-a346-0616cb0c0865\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click Here</a></b>.</h3></li>\n</ul>","translations":{"en-US":{"helpCenterTitle":"Welcome to the eTailPet Help Center","sharedPortalName":"eTailPet Knowledge Base","announcementMessage":"* h3. {color:orange}*Please Pardon our Dust:*{color} Our Service Desk and website are under construction as we implement some new internal updates and upgrades. Certain features may be unavailable during this process. We will post a full list of any changes on our Maintenance and Release board as soon as everything is completed. To avoid missing any of your requests or needs in the meantime, please direct all support inquiries to mailto:_support@etailpet.com_ or call us at (323) 370-0738 so our team can assist you as promptly as possible. Thank you!\n* h3. {color:orange}*WINDOWS 11 NOTICE:*{color} Upgrading to Windows 11 at this time may cause your label and/or receipt printers to stop functioning until compatible drivers are made available from Microsoft\n* h3. Search the Knowledge Base or use the links below to learn about all things eTailPet. \n* h3. To submit a support ticket email us at mailto:_support@etailpet.com_.\n* h3. To review Maintenance Releases and Platform Updates *[Click Here|https://etailpet.atlassian.net/servicedesk/customer/kb/view/137199618]*.\n* h3. 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We will post a full list of any changes on our Maintenance and Release board as soon as everything is completed.</p>\n<p>To avoid missing any of your requests or needs in the meantime, please direct all support inquiries to <a href=\"mailto:_support@etailpet.com_\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><em>support@etailpet.com</em></a> or call us at (323) 370-0738 so our team can assist you as promptly as possible.</p>\n<p>Thank you!</p>\n<h5><a name=\"Youcanviewallknowledgebasearticlesusingtheoptionsprovidedherehttps%3A%2F%2Fetailpet.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F2.\" target=\"_blank\"></a>You can view all knowledge base articles using the options provided <a href=\"https://etailpet.atlassian.net/servicedesk/customer/portal/2\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>.</h5>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"94","name":"Brand Catalog 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